Delete your account

Staff accounts of the Assure Protect app can be deleted by their owner at any time.

From the app

• Sign in, open your photo or initials in the menu and choose Account.
• At the bottom, choose Delete my account, enter your password and confirm.
• You are signed out immediately and the account cannot be recovered.

Without the app

Email support@assureprotect.com from the address on your account with the subject “Delete my account”. We complete requests within 30 days and confirm by email.

What is deleted and what is kept

• Deleted: your name, email, password, profile photo, device notification tokens and sign-in sessions.
• Transferred, not deleted: the customer records and agreements you created belong to the business and to its customers, so they are reassigned to an administrator instead of being erased.
• Kept: signed agreements and their signature evidence, and security logs of sign-in attempts, for the period the law requires us to keep them.

If you are a customer of Assure Protect (not a member of staff) and want your data deleted, write to the same address.